The Practical Mediator
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Description
During his thirty-five years of experience as a mediator, mediation program designer, and mediation trainer, Frank Laney has written extensively on a range of topics related to the field of mediation. This book is the collection of his writings, approaching mediation from the practical side by addressing questions and issues that mediators encounter as they work with clients to resolve conflicts. Included are articles on program design, communication and negotiation techniques, and descriptions of situations that arose from cases he has mediated throughout his career. Learn more about mediation and conflict resolution skills from an internationally renowned mediation teacher with over 5,000 mediations under his belt.
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